FREQUENTLY 

ASKED 

QUESTIONS

How many ounces is one bundle of hair?

How many ounces is one bundle of hair?

One bundle of hair is 3.5 ounces.

How many bundles of hair will I need for an install?

How many bundles of hair will I need for an install?

The longer the hair is, the shorter the wefts. The shorter the hair is, the longer the wefts since hair is measured by weight. For example, if you purchase 10-16 inches, you will need 2 bundles of hair and 18 inches and up. You will need 3 or more depending on the style you would like to achieve.

Can my hair extensions be dyed?

Can my hair extensions be dyed?

Yes, but we do recommend consulting with a professional stylist.

How long do Bei Hair Extensions last?

How long do Bei Hair Extensions last?

Bei Hair Extensions last from 6-12 months depending on care.

What is Remy hair?

What is Remy hair?

Our hair is one of the best and highest quality on the market. Our hair is 100% human Remy hair. The cuticle is intact and all strands are flowing in the same direction.

Can the extensions damage my natural hair?

Can the extensions damage my natural hair?

If they are professionally installed correctly and taken care of properly, they will not damage your hair. It's good to have them installed by a certified professional.

How are the extensions attached to my hair?

How are the extensions attached to my hair?

The extensions will be attached by putting the natural hair through the color coated cylinder. Then, the pre-tipped extension will be placed in to the cylinder and crimp down 3 times to securely fasten it to natural hair. No heat, glue, or braiding is needed.

Can the extensions be removed?

Can the extensions be removed?

We recommend a certified professional when removing the I-tips from your hair.

Can the Remy Extensions be dyed?

Can the Remy Extensions be dyed?

Some colors might not be a perfect match. What we have displayed online is what we have. Please note, no lifting of any kind should be done on our Remy Hair. For desired results, please deposit only.

Can I treat the extensions the same as my natural hair?

Can I treat the extensions the same as my natural hair?

We advise you to treat these extensions the way you SHOULD treat your natural hair. With ease, you can wash, style, swim, and enjoy just like your natural hair!

How long will my custom wig last?

How long will my custom wig last?

One year or more depending on the care!

How do I style my hair before putting on my wig?

How do I style my hair before putting on my wig?

Hair should be braided in the pattern of your desire before putting on your custom wig.

Can I workout while wearing my wig?

Can I workout while wearing my wig?

Yes, the wig band helps to secure your wig when exercising. When washing your wig use sulfate free products (Shampoo/Conditioner) and then let your wig air dry.

Can my custom wig be dyed?

Can my custom wig be dyed?

Yes, it can. We recommend you consult with a licensed professional to receive the best results.

Can my wig be repaired?

Can my wig be repaired?

In some cases, it can be repaired but we must see the wig before making any final decisions.

Can I send in my own hair extensions?

Can I send in my own hair extensions?

Yes, however please label lengths on each bundle of hair. Also label closures and frontals. We recommend sending hair with quality. Purchasing a custom wig is a big investment so it’s important to use quality hair for longevity of your custom wig. After you have filled out your order form, please allow us to send a confirmation before sending your bundles. We are not responsible for any lost packages that you send into Bei Hair Boutique. When sending your bundles send in your closure or frontal together. Please provide us with your contact info such as name, phone number, email address and
ship to address. We DO NOT except previously used hair.

How do I wash my custom wig?

How do I wash my custom wig?

Use sulfate free products when wash your wig also be very gentle when washing. Do not use any combs or wig brushes. It can puncher holes in your lace or even your wig cap. Just gently run your fingers thru the hair and wash with lukewarm water. Let wig air dry for the best results. 

How do I cancel my order?

How do I cancel my order?

Once deposit is made, we start on the order. So, we are unable to cancel the order once the processing time has begun. No Refunds or Exchanges/ All sales are final!!

What is the production time for custom wigs?

What is the production time for custom wigs?

14-21 business days from the date of purchase or depending upon availability. 

(704) 777-7292

support@beihairboutique.com

1126 Sam Newell Rd, Ste D4 Matthews, NC 28105

1126 Sam Newell Rd Ste D4
Matthews, NC 28105

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